Confidentiality
policy and privacy protection
This Privacy Policy applies to Personal Information that SHARYLIVE collects with your consent or automatically when you visit our Platform or use our Services. We explain below why and how we process your Personal Information.
This Privacy Policy is in effect from 01/01/2024.
We may update this Privacy Policy at any time, and we will notify you by email, or other means of electronic notification, promptly before these changes take effect.
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Services |
refers to all online services that we offer to you when you access or use our Platform. |
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Platform |
refers to our mobile applications as well as our website which you can access from the following address: www.sharylive.com . |
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We, Our, and SHARYLIVE |
refers to our company
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Personal informations |
refers to all information which concerns you and which allows you to be identified, directly or indirectly. |
You can contact us in different ways:
· By sending an email to our data protection officer at the following address: privacy@sharylive.com .
We process several types of Personal Information:
· Personal Information You Need to Give Us : Depending on how you use our Services, you may sometimes need to give us certain types of Personal Information.
· Account Information (email address, username, password)
· Personal Information You May Provide to Us: When you use our Services, you may provide us with other types of Personal Information.
· Additional Information (first name, last name, your avatar, your description)
· Your Activity (your deals, your topics, your comments, your saved deals & topics, your "likes", your alerts, your filters, your searches and your private messages)
· Your responses to our surveys (email address and behavioral data)
· Personal Information We Collect Automatically: We will also collect certain types of Personal Information when you visit our Platform and use our services.
· Your Trends (likes received, subscribers, statistics about your activity)
· Behavioral data (page views, clicks, duration of your sessions, your likes, your active filters, your alerts, your searches)
· Log Data and Device Information (date and time, IP address)
· Personal Information we collect through our partners (with your consent): When you consent (for example, when you accept third-party cookies on our Platform or on third-party sites), we will also collect certain types of Personal Information through our partners (marketing specialists, advertisers, resellers).
· Account Information (email address, username)
· Your Telephone Number Data linked to your orders Your responses to our surveys (email address and behavioral data)
· Behavioral Data (page views, time spent on the Platform, clicks, interactions with the Platform, etc.)
· Log Data and Device Information (date and time, anonymized IP address, geolocation, browser information, screen size, operating system, unique device identifier, advertising ID)
We sometimes need you to provide us with some of your Personal Information. We collect it when it is necessary to provide our Services or for legal reasons. For example, we need to collect your email address when you subscribe to our newsletter or when you create an account on our platform.
Your inability to provide us with this mandatory information may have direct consequences on your use of our Services: We will not be able to create your account, We will not be able to provide all or part of our Services, etc.
We need to use your Personal Information in different situations, because we have a legal basis for processing, which may be:
· The need to conclude or execute our General Conditions of Use (Contractual Necessity)
· The need to respect our legal obligations (Legal Obligation)
· The legitimate interest we have in processing your Personal Information (Our Legitimate Interest)
· You have consented to this processing (Your Consent)
PLEASE NOTE THAT YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT TO THE ABOVE-MENTIONED PROCESSING AT ANY TIME, BY CONTACTING US OR BY REMOVING YOUR PERSONAL INFORMATION FROM THE PLATFORM YOURSELF, WHERE POSSIBLE .
We collect, process and use your Personal
Information for the following purposes:
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PURPOSE |
LEGAL BASIS |
(TYPES OF PERSONAL INFORMATION CONCERNED) |
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To register and connect to our Platform |
Contractual Necessity |
Account Information |
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To provide our Services |
Contractual Necessity |
Account Information, Additional Information, Your Activity, Your
Trends |
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So that you can personalize your user profile |
Consent |
Account Information |
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To send you our daily newsletter, email/push notifications |
Consent |
Account Information |
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To send you support messages, updates, security alerts, and account
notifications |
Contractual Necessity
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Account Information |
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To prevent and detect fraud, improve the security of our Services |
Legitimate Interest
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Log Data, Device Information, Your Activity |
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To keep a history of your actions and pages visited on our platform |
Legitimate Interest |
Log Data, Device Information, Account Information |
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To administer our Platform and our internal operations, locate
problems, analyze data, conduct tests, research, measurements and surveys |
Legitimate Interest |
Account Information, Additional Information, Your Activity, Your
Trends, Log Data, Device Information |
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To improve our Platform, our Services, customer relations |
Legitimate Interest |
Account Information, Additional Information, Your Activity, Your
Trends, Log Data, Device Information |
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To measure the performance of our advertising and marketing campaigns |
Legitimate interest Consent |
Log Data, Device Information, Your Activity |
We keep your Personal Information for the period necessary to fulfill the purposes for which it was collected, in particular as long as you continue to use our Services and for a period of 3 (three) years after your last use of our Services or our last exchanges with you. At the end of the above period, we will be able to contact you to determine whether you wish to continue using our Services. In the absence of a positive and explicit response from you, your Personal Information will be deleted and archived in accordance with the provisions in force. Please note that even if your account and Personal Information are deleted: Your contributions, topics, deals, and comments will be retained and anonymized. Your private messages will always remain accessible to your recipients. In the event that your account is permanently banned, we will retain part of your Personal Information for a period of 1 to 3 (one to three) years in order to prevent you from circumventing the rules applicable to our Platform. We keep the data associated with cookies for a period of 30 days from their collection, in the event that you are not connected to our Platform, and up to 13 months in other cases.
We may use profiling methods based on your visits to the Platform, and your other interactions and content that you post on the Platform, in order to personalize features, content, and offer you suggestions (such as live or promotions that may be of interest to you). Profiling is processing using an individual's personal data to analyze and predict their behavior, such as determining their performance at work, their financial situation, their health, their personal preferences, their lifestyle habits, etc. . Set your personalization preferences on our Cookies Policy page.
We do not sell your personal data to third parties.
We share your Personal Information with our parent company and its subsidiaries whenever we have a Legitimate Interest to do so.
We also work closely with third parties who are recipients of your Personal Information such as:
· Our partners, social networks or technology companies: Login via Facebook ( privacy policy ), Login via Google ( privacy policy ), Login with Apple ( privacy policy ), which allow us to provide login services such as the link from your profile information from their platforms to our platform
· Our technical or analytical subcontractors . For example, these cookies can help us analyze our traffic, analyze user behavior on our site to differentiate humans from automated programs, send personalized push notifications in our applications, measure the performance of our advertisements and our marketing campaigns, to develop our product, to maintain and repair our services, to provide customer service. These vendors have limited access to your information to perform these tasks on our behalf and are contractually obligated to protect it and use it only for its intended purposes and in accordance with this Privacy Policy. More information about these third-party services can be found in our Cookie Policy.
We prefer, where possible, to store your Personal Information within the European Economic Area (EEA). This is for example the case for our servers which are hosted in the EEA. We only decide to transfer some of your Personal Information outside of this space when the recipients of this data (for example our technical service providers) have proven to us that they have put in place sufficient measures to ensure their security and their protection, in accordance with the GDPR.
These measures may notably result in:
· Standard contractual clauses, adopted or approved by the European Commission, added to our contracts.
· Compliance with a previously approved code of conduct.
· A certification under an approved certification mechanism, as specified in the GDPR.
· Contractual clauses, approved by the competent supervisory authority, added to our contracts
A cookie is a small text file that a website places on the device used to view it, and which stores information for a later connection. We use cookies and similar technologies (e.g. pixels). To find out more and adjust your preferences, go to our Cookies and tracking technologies policy page.
You have several rights related to your Personal Information under the GDPR:
Right of access : You have the right to obtain a copy of your Personal Information in our possession.
Right of rectification: You have the right to rectify or complete your Personal Information if it is incorrect or incomplete.
Right to erasure: You have the right to request deletion of your Personal Information. Please note that this right is not absolute and may only apply in certain situations (for example, only if the Personal Information is no longer necessary for the success of the purpose for which it is provided). had initially collected or processed., etc.) Right to restriction of processing: You have the right to request the limitation of the processing of your Personal Information when you have a particular reason for wanting this restriction. Right to data portability: You have the right to request portability of your Personal Information. This means that you have the right to receive the Personal Information you have provided to us, in a structured, open and machine-readable format.
Right to object: You have the right to object to the processing of your Personal Information. This allows you to ask us to stop processing your Personal Information.
Right relating to automated individual decision-making: You have the right not to be subject to a decision based exclusively on automated processing, including profiling, producing legal effects concerning you or significantly affecting you similar.
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with the French supervisory authority if you consider that the processing of your Personal Information constitutes a violation of the GDPR. Contact details for the competent authority in France: Commission Nationale de l'Informatique et des Libertés - CNIL 8 rue Vivienne, CS 30223 F-75002 Paris, Cedex 02. Tel. +33 1 53 73 22 22. Fax +33 1 53 73 22 00. Site: http://www.cnil.fr/ .
Right of rectification: You can exercise this right by going to your account settings from where you can update your Personal Information.
Right to erasure: You can exercise this right by sending us an email to the following address: privacy@sharylive.com . We will retain your account and associated Personal Information for 30 days before it is permanently deleted. Please note, however, that some of your Personal Information may be retained, in accordance with article 7 of this Confidentiality Policy.
Right of access / data portability : You can exercise this right by sending us an email to the following address: privacy@sharylive.com (following the terms defined in article 3 of this Privacy Policy). An email will be sent to you once the file has been generated and you will be able to download it.
To exercise your other rights, we invite you to contact us by following the terms defined in article 3 of this Confidentiality Policy. Please note that we may ask you to prove your identity to ensure that we are speaking directly to you.
We will make sure to take your request into account and get back to you within a maximum of one month.
In certain exceptional cases, we may not be able to accept your request because the rights relating to your Personal Information only apply in certain circumstances or depend on the legal basis of processing used: we will inform you then of this impossibility.
